{"id":943,"date":"2025-10-04T10:34:01","date_gmt":"2025-10-04T03:34:01","guid":{"rendered":"https:\/\/pkelectric.123websitedev.com\/?page_id=943"},"modified":"2026-05-19T15:23:15","modified_gmt":"2026-05-19T08:23:15","slug":"doi-tra-va-hoan-tien","status":"publish","type":"page","link":"https:\/\/lubricant.123websitedev.com\/en\/doi-tra-va-hoan-tien\/","title":{"rendered":"Returns and refunds"},"content":{"rendered":"<div class=\"row border-rd-10\"  id=\"row-882379541\">\n\n\t<div id=\"col-135414864\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2><strong>1. Ph\u1ea1m vi \u00e1p d\u1ee5ng<\/strong><\/h2>\n<p>Quy \u0111\u1ecbnh n\u00e0y \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m, thi\u1ebft b\u1ecb do C\u00d4NG TY TNHH MONLE VI\u1ec6T NAM ph\u00e2n ph\u1ed1i v\u00e0 cung c\u1ea5p t\u1ea1i th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam.<\/p>\n<h2><strong>2. \u0110i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh<\/strong><\/h2>\n<p>S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh khi:<\/p>\n<p>\nC\u00f2n trong th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh theo phi\u1ebfu b\u1ea3o h\u00e0nh ho\u1eb7c h\u1ee3p \u0111\u1ed3ng mua b\u00e1n.<br \/>\nC\u00f3 \u0111\u1ea7y \u0111\u1ee7 phi\u1ebfu b\u1ea3o h\u00e0nh, tem b\u1ea3o h\u00e0nh v\u00e0 h\u00f3a \u0111\u01a1n mua h\u00e0ng h\u1ee3p l\u1ec7.<br \/>\nS\u1ea3n ph\u1ea9m h\u1ecfng h\u00f3c do l\u1ed7i k\u1ef9 thu\u1eadt ho\u1eb7c l\u1ed7i t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t.<br \/>\nS\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh n\u1ebfu:<br \/>\nH\u1ebft th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh ghi tr\u00ean phi\u1ebfu\/h\u1ee3p \u0111\u1ed3ng.<br \/>\nTem b\u1ea3o h\u00e0nh b\u1ecb r\u00e1ch, b\u1ecb t\u1ea9y x\u00f3a ho\u1eb7c m\u1ea5t phi\u1ebfu b\u1ea3o h\u00e0nh.<br \/>\nH\u1ecfng do ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng sai h\u01b0\u1edbng d\u1eabn, t\u1ef1 \u00fd th\u00e1o l\u1eafp ho\u1eb7c thay th\u1ebf linh ki\u1ec7n.<br \/>\nH\u1ecfng do t\u00e1c \u0111\u1ed9ng ngo\u1ea1i l\u1ef1c, thi\u00ean tai, h\u1ecfa ho\u1ea1n ho\u1eb7c m\u00f4i tr\u01b0\u1eddng b\u1ea3o qu\u1ea3n kh\u00f4ng \u0111\u00fang quy chu\u1ea9n.<br \/>\nS\u1eed d\u1ee5ng ngu\u1ed3n \u0111i\u1ec7n kh\u00f4ng \u1ed5n \u0111\u1ecbnh ho\u1eb7c kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi khuy\u1ebfn ngh\u1ecb c\u1ee7a thi\u1ebft b\u1ecb.\n<\/p>\n<h2><strong>3. Th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh<\/strong><\/h2>\n<p>Th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh ti\u00eau chu\u1ea9n: 12 th\u00e1ng k\u1ec3 t\u1eeb ng\u00e0y b\u00e0n giao, tr\u1eeb khi c\u00f3 th\u1ecfa thu\u1eadn ri\u00eang trong h\u1ee3p \u0111\u1ed3ng.<\/p>\n<p>M\u1ed9t s\u1ed1 thi\u1ebft b\u1ecb \u0111\u1eb7c th\u00f9 c\u00f3 th\u1ec3 c\u00f3 th\u1eddi h\u1ea1n b\u1ea3o h\u00e0nh kh\u00e1c, \u0111\u01b0\u1ee3c ghi r\u00f5 trong phi\u1ebfu b\u1ea3o h\u00e0nh.<\/p>\n<p>Linh ki\u1ec7n, ph\u1ee5 ki\u1ec7n thay th\u1ebf trong qu\u00e1 tr\u00ecnh b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh ti\u1ebfp t\u1ee5c cho \u0111\u1ebfn h\u1ebft th\u1eddi h\u1ea1n c\u00f2n l\u1ea1i c\u1ee7a thi\u1ebft b\u1ecb, kh\u00f4ng t\u00ednh l\u1ea1i t\u1eeb \u0111\u1ea7u.<\/p>\n<h2><strong>4. Ph\u01b0\u01a1ng th\u1ee9c b\u1ea3o h\u00e0nh<\/strong><\/h2>\n<p>MONLE VI\u1ec6T NAM s\u1ebd ti\u1ebfn h\u00e0nh:<\/p>\n<p>S\u1eeda ch\u1eefa mi\u1ec5n ph\u00ed cho s\u1ea3n ph\u1ea9m trong th\u1eddi gian b\u1ea3o h\u00e0nh.<\/p>\n<p>Thay th\u1ebf linh ki\u1ec7n mi\u1ec5n ph\u00ed (n\u1ebfu c\u1ea7n), v\u1edbi linh ki\u1ec7n ch\u00ednh h\u00e3ng v\u00e0 \u0111\u00fang quy chu\u1ea9n.<\/p>\n<p>Trong tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m kh\u00f4ng th\u1ec3 s\u1eeda ch\u1eefa:<\/p>\n<p>C\u00f4ng ty s\u1ebd \u0111\u1ed5i s\u1ea3n ph\u1ea9m t\u01b0\u01a1ng t\u1ef1 ho\u1eb7c s\u1ea3n ph\u1ea9m m\u1edbi c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng.<\/p>\n<p>N\u1ebfu kh\u00f4ng c\u00f3 s\u1ea3n ph\u1ea9m thay th\u1ebf, c\u00f4ng ty s\u1ebd ho\u00e0n ti\u1ec1n theo gi\u00e1 tr\u1ecb c\u00f2n l\u1ea1i c\u1ee7a thi\u1ebft b\u1ecb sau khi kh\u1ea5u hao.<\/p>\n<h2><strong>5. Quy tr\u00ecnh ti\u1ebfp nh\u1eadn b\u1ea3o h\u00e0nh<\/strong><\/h2>\n<p>Kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7 Ph\u00f2ng k\u1ef9 thu\u1eadt \u2013 B\u1ea3o h\u00e0nh MONLE VI\u1ec6T NAM qua hotline ho\u1eb7c email.<\/p>\n<p>Xu\u1ea5t tr\u00ecnh phi\u1ebfu b\u1ea3o h\u00e0nh v\u00e0 h\u00f3a \u0111\u01a1n mua h\u00e0ng khi g\u1eedi s\u1ea3n ph\u1ea9m.<\/p>\n<p>C\u00f4ng ty ti\u1ebfp nh\u1eadn, ki\u1ec3m tra t\u00ecnh tr\u1ea1ng thi\u1ebft b\u1ecb v\u00e0 th\u00f4ng b\u00e1o ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd.<\/p>\n<p>Th\u1eddi gian x\u1eed l\u00fd:<\/p>\n<p>Th\u00f4ng th\u01b0\u1eddng: t\u1eeb 3 \u2013 7 ng\u00e0y l\u00e0m vi\u1ec7c.<\/p>\n<p>Tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7c bi\u1ec7t (thi\u1ebft b\u1ecb ph\u1ee9c t\u1ea1p, linh ki\u1ec7n nh\u1eadp kh\u1ea9u): th\u1eddi gian c\u00f3 th\u1ec3 k\u00e9o d\u00e0i v\u00e0 s\u1ebd \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o c\u1ee5 th\u1ec3 cho kh\u00e1ch h\u00e0ng.<\/p>\n<h2><strong>6. Chi ph\u00ed ph\u00e1t sinh ngo\u00e0i b\u1ea3o h\u00e0nh<\/strong><\/h2>\n<p>N\u1ebfu thi\u1ebft b\u1ecb h\u1ecfng ngo\u00e0i ph\u1ea1m vi b\u1ea3o h\u00e0nh, kh\u00e1ch h\u00e0ng s\u1ebd ph\u1ea3i thanh to\u00e1n chi ph\u00ed s\u1eeda ch\u1eefa, thay th\u1ebf linh ki\u1ec7n v\u00e0 v\u1eadn chuy\u1ec3n (n\u1ebfu c\u00f3).<\/p>\n<p>MONLE VI\u1ec6T NAM s\u1ebd th\u00f4ng b\u00e1o chi ti\u1ebft m\u1ee9c ph\u00ed tr\u01b0\u1edbc khi ti\u1ebfn h\u00e0nh s\u1eeda ch\u1eefa.<\/p>\n<h2><strong>7. Tr\u00e1ch nhi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/h2>\n<p>\nS\u1eed d\u1ee5ng thi\u1ebft b\u1ecb \u0111\u00fang h\u01b0\u1edbng d\u1eabn k\u1ef9 thu\u1eadt c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t.<br \/>\n\u0110\u1ecbnh k\u1ef3 b\u1ea3o d\u01b0\u1ee1ng thi\u1ebft b\u1ecb theo khuy\u1ebfn c\u00e1o.<br \/>\nGi\u1eef g\u00ecn v\u00e0 xu\u1ea5t tr\u00ecnh \u0111\u1ea7y \u0111\u1ee7 h\u1ed3 s\u01a1 b\u1ea3o h\u00e0nh khi c\u00f3 y\u00eau c\u1ea7u.\n<\/p>\n<h2><strong>8. Li\u00ean h\u1ec7 b\u1ea3o h\u00e0nh<\/strong><\/h2>\n<p><strong>C\u00d4NG TY TNHH MONLE VI\u1ec6T NAM<\/strong><\/p>\n<p>\n\u0110\u1ecba ch\u1ec9: Ph\u00f2ng 04.08, T\u00f2a nh\u00e0 D-Vela, 1177 Hu\u1ef3nh T\u1ea5n Ph\u00e1t, Ph\u01b0\u1eddng Ph\u00fa Thu\u1eadn, TP.HCM<br \/>\nHotline: <a href=\"tel: 84852008010\">+84 852008010<\/a><br \/>\nEmail: <a href=\"mailto:monlevietnam@gmail.com\">monlevietnam@gmail.com<\/a><br \/>\nM\u00e3 s\u1ed1 thu\u1ebf: 0315413113<br \/>\nNg\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n: \u00d4ng L\u00ea T\u1ea5n \u0110\u1ea1t<br \/>\nCh\u1ee9c v\u1ee5: Gi\u00e1m \u0110\u1ed1c\n<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-882379541 > .col > .col-inner {\n  padding: 25px 25px 25px 25px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-943","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v24.8) - 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